Managed Operations
We run it. You sleep.
Full-stack operational management. Monitoring, incident response, capacity planning, performance optimization, and patch management — handled 24/7 by our ops team.
What's included
24/7 Monitoring
Continuous monitoring of infrastructure health, application metrics, error rates, and latency across every service.
Incident Response
On-call engineers ready around the clock. Automated escalation, runbooks, and post-mortems for every incident.
Capacity Planning
Proactive scaling based on usage trends, traffic forecasts, and business growth projections.
Performance Optimization
Continuous profiling, query optimization, caching strategies, and infrastructure tuning to keep latency low.
Patch Management
Security patches, dependency updates, and OS upgrades applied on schedule with zero downtime.
Cost Tracking
Real-time infrastructure cost monitoring, anomaly detection, and optimization recommendations.
SLA tiers
Standard
4hr response
For teams that need reliable operations without the premium price tag. Business-hours escalation, weekly reports.
Premium
1hr response
For products where downtime costs real money. 24/7 escalation, daily reports, dedicated on-call rotation.
Critical
15min response
For mission-critical systems. Dedicated SRE team, real-time dashboards, immediate escalation, and quarterly business reviews.
Monitoring
Infrastructure Health
CPU, memory, disk, network — every metric tracked and alerted on.
Application Metrics
Request rates, response times, throughput, and error budgets.
Error Rates
Real-time error tracking with automatic grouping and deduplication.
Latency
P50, P95, P99 latency tracking across every endpoint and service.
Cost Tracking
Per-service cost attribution, budget alerts, and optimization insights.
Incident management
PagerDuty Integration
Automated alerting and escalation through PagerDuty with custom routing rules.
Runbooks
Pre-written incident response procedures for common scenarios. Faster resolution, less guesswork.
Post-Mortems
Blameless post-incident reviews documenting root cause, impact, and preventive actions.
Root Cause Analysis
Deep investigation into every incident. We find the real cause, not just the symptom.
Get monitored
Hand us the pager. We'll keep everything running while you build what's next.
Get Managed Ops